Qualitative and Quantitative Human Error Analysis in Hazardous Industries

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Standard

Qualitative and Quantitative Human Error Analysis in Hazardous Industries. / Gades, Ricarda; Marquardt, Nicki; Robelski, Swantje et al.
Human Factors: A system view of human, technology and organisation . Hrsg. / Dick de Waard; Arne Axelsson; Martina Berglund; Björn Peters; Clemens Weikert. 1. Aufl. Shaker Publishing, 2010. S. 177-183.

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Harvard

Gades, R, Marquardt, N, Robelski, S & Höger, R 2010, Qualitative and Quantitative Human Error Analysis in Hazardous Industries. in D de Waard, A Axelsson, M Berglund, B Peters & C Weikert (Hrsg.), Human Factors: A system view of human, technology and organisation . 1. Aufl., Shaker Publishing, S. 177-183, Human Factors and Ergonomics Society Europe Chapter Annual Meeting - 2009, Linköping, Schweden, 14.10.09.

APA

Gades, R., Marquardt, N., Robelski, S., & Höger, R. (2010). Qualitative and Quantitative Human Error Analysis in Hazardous Industries. In D. de Waard, A. Axelsson, M. Berglund, B. Peters, & C. Weikert (Hrsg.), Human Factors: A system view of human, technology and organisation (1. Aufl., S. 177-183). Shaker Publishing.

Vancouver

Gades R, Marquardt N, Robelski S, Höger R. Qualitative and Quantitative Human Error Analysis in Hazardous Industries. in de Waard D, Axelsson A, Berglund M, Peters B, Weikert C, Hrsg., Human Factors: A system view of human, technology and organisation . 1. Aufl. Shaker Publishing. 2010. S. 177-183

Bibtex

@inbook{9d9f32d4530947cebfab88c727db3aa4,
title = "Qualitative and Quantitative Human Error Analysis in Hazardous Industries",
abstract = "Human error has been cited as a cause in disasters and accidents in diverse industries such as aviation, nuclear power, oil and gas industry and medicine. More than 70 to 90 percent of factors that cause an accident refer to human error. On this account the present study was designed to investigate human errors in safety critical industries. The conceptual basis for this study was the Dirty Dozen model of Gordon Dupont, which includes 12 error categories for human error in aviation maintenance. One qualitative and one quantitative method were used to analyze human error in four different large industries such as chemical, timber, metal and automotive industry. On the one hand 315 participants filled in a human error questionnaire with 120 items based on the Dirty Dozen model. On the other hand 47 semi-structured interviews based on the Critical Incident Technique (CIT, Flanagan, 1954) were conducted with shift supervisors or team leaders. The interviewees retrospectively described specific events which had led to accidents or critical situations. The results identified in both methods safety critical factors such as lack of teamwork, lack of resources and economic or time pressure.",
keywords = "Business psychology",
author = "Ricarda Gades and Nicki Marquardt and Swantje Robelski and Rainer H{\"o}ger",
year = "2010",
language = "English",
isbn = "978-90-423-0395-9",
pages = "177--183",
editor = "{de Waard}, {Dick } and Axelsson, {Arne } and Berglund, {Martina } and Peters, {Bj{\"o}rn } and Weikert, {Clemens }",
booktitle = "Human Factors",
publisher = "Shaker Publishing",
address = "Netherlands",
edition = "1.",
note = "Human Factors and Ergonomics Society Europe Chapter Annual Meeting - 2009 : Human Factors: A system view of human, technology and organisation, HFES Europe Chapter Annual Meeting - 2009 ; Conference date: 14-10-2009 Through 16-10-2009",
url = "https://www.hfes.org/events/national-ergonomics-month/past-events",

}

RIS

TY - CHAP

T1 - Qualitative and Quantitative Human Error Analysis in Hazardous Industries

AU - Gades, Ricarda

AU - Marquardt, Nicki

AU - Robelski, Swantje

AU - Höger, Rainer

PY - 2010

Y1 - 2010

N2 - Human error has been cited as a cause in disasters and accidents in diverse industries such as aviation, nuclear power, oil and gas industry and medicine. More than 70 to 90 percent of factors that cause an accident refer to human error. On this account the present study was designed to investigate human errors in safety critical industries. The conceptual basis for this study was the Dirty Dozen model of Gordon Dupont, which includes 12 error categories for human error in aviation maintenance. One qualitative and one quantitative method were used to analyze human error in four different large industries such as chemical, timber, metal and automotive industry. On the one hand 315 participants filled in a human error questionnaire with 120 items based on the Dirty Dozen model. On the other hand 47 semi-structured interviews based on the Critical Incident Technique (CIT, Flanagan, 1954) were conducted with shift supervisors or team leaders. The interviewees retrospectively described specific events which had led to accidents or critical situations. The results identified in both methods safety critical factors such as lack of teamwork, lack of resources and economic or time pressure.

AB - Human error has been cited as a cause in disasters and accidents in diverse industries such as aviation, nuclear power, oil and gas industry and medicine. More than 70 to 90 percent of factors that cause an accident refer to human error. On this account the present study was designed to investigate human errors in safety critical industries. The conceptual basis for this study was the Dirty Dozen model of Gordon Dupont, which includes 12 error categories for human error in aviation maintenance. One qualitative and one quantitative method were used to analyze human error in four different large industries such as chemical, timber, metal and automotive industry. On the one hand 315 participants filled in a human error questionnaire with 120 items based on the Dirty Dozen model. On the other hand 47 semi-structured interviews based on the Critical Incident Technique (CIT, Flanagan, 1954) were conducted with shift supervisors or team leaders. The interviewees retrospectively described specific events which had led to accidents or critical situations. The results identified in both methods safety critical factors such as lack of teamwork, lack of resources and economic or time pressure.

KW - Business psychology

M3 - Article in conference proceedings

SN - 978-90-423-0395-9

SP - 177

EP - 183

BT - Human Factors

A2 - de Waard, Dick

A2 - Axelsson, Arne

A2 - Berglund, Martina

A2 - Peters, Björn

A2 - Weikert, Clemens

PB - Shaker Publishing

T2 - Human Factors and Ergonomics Society Europe Chapter Annual Meeting - 2009

Y2 - 14 October 2009 through 16 October 2009

ER -