The Importance of Business Continuity for Making Business: The Case of Design Kitchen

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Authors

Design Kitchen is a typical, small business about to secure a major deal with a prospective customer. The crux of this deal: Design Kitchen’s ability to work as a reliable subcontractor. Business continuity (BC) teaching cases usually describe a disruption that requires reaction. This teaching case elucidates the importance of BC for making business. It provides a rich description of Design Kitchen receiving an audit, and posits the task of creating a BC plan based on this audit’s findings. Completing this case, students will learn how to analyze and identify BC risks; how to craft a BC plan; and about the complications stirring when top management is not engaged in BC. While fictional, the case description presents a composite narrative based on empirical studies of several companies’ BC risks. Besides teaching BC, lecturers can use the case text for courses of information security management or business process modeling.
Original languageEnglish
Title of host publicationICIS 2022 Proceedings : Digitization for the next generation
Number of pages13
PublisherAIS eLibrary
Publication date2022
Article number1602
ISBN (print)978-1-958200-04-9
ISBN (electronic)978-1-958200-04-9
Publication statusPublished - 2022
EventConference - International Conference on Information Systems: Digitization for the next generation - Bella Center Copenhagen / IT University of Copenhagen (ITU) / Copenhagen Business School (CBS) / Øksnehallen, Copenhagen, Denmark
Duration: 09.12.202214.12.2022
Conference number: 43
https://icis2022.aisconferences.org/

Bibliographical note

Publisher Copyright:
© 2022 International Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation". All Rights Reserved.

    Research areas

  • Business Continuity Management, Information Security, Process Modeling, Teaching Case

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