TARGET SETTING FOR OPERATIONAL PERFORMANCE IMPROVEMENTS - STUDY CASE -
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TARGET SETTING FOR OPERATIONAL PERFORMANCE IMPROVEMENTS - STUDY CASE -. / Lueg, Rainer.
In: International Journal of Strategic Management, Vol. 22, No. 1, 01.03.2022, p. 31-38.Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - TARGET SETTING FOR OPERATIONAL PERFORMANCE IMPROVEMENTS - STUDY CASE -
AU - Lueg, Rainer
PY - 2022/3/1
Y1 - 2022/3/1
N2 - Improving operational performance is grounded in setting the desired targets for operative and eventually financial performance. When additional ethical targets are involved, target setting for sustainability goals must extend beyond the boundary of the firm. This case study on a sound system producer takes students through a usual process of implementing operational measures and targets in a Balanced Scorecard (BSC), and gauging its impact on different measures of income. In addition, they need to analyze a code of conduct that plays a pivotal role in choosing a new house bank that will support hem in further enacting their business plans. Opinions voiced in this case carry no judgement, but are intended to spark classroom discussion.
AB - Improving operational performance is grounded in setting the desired targets for operative and eventually financial performance. When additional ethical targets are involved, target setting for sustainability goals must extend beyond the boundary of the firm. This case study on a sound system producer takes students through a usual process of implementing operational measures and targets in a Balanced Scorecard (BSC), and gauging its impact on different measures of income. In addition, they need to analyze a code of conduct that plays a pivotal role in choosing a new house bank that will support hem in further enacting their business plans. Opinions voiced in this case carry no judgement, but are intended to spark classroom discussion.
KW - Management studies
KW - value-based management
KW - code of conduct
KW - ethics
KW - teaching notes
UR - https://www.mendeley.com/catalogue/c50c7f4b-6b70-3cd3-8c0e-5fda24e837d6/
U2 - 10.18374/IJSM-22-1.3
DO - 10.18374/IJSM-22-1.3
M3 - Journal articles
VL - 22
SP - 31
EP - 38
JO - International Journal of Strategic Management
JF - International Journal of Strategic Management
SN - 1555-2411
IS - 1
ER -