Shedding Light on Participation in Open Government Arenas: Determinants of Platform Activity of Web and App Users
Research output: Contributions to collected editions/works › Article in conference proceedings › Research
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Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017. ed. / Tung X. Bui; Ralph Sprague. AIS eLibrary, 2017. p. 2761-2770 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2017-January).
Research output: Contributions to collected editions/works › Article in conference proceedings › Research
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TY - CHAP
T1 - Shedding Light on Participation in Open Government Arenas
T2 - 50th Hawaii International Conference on System Sciences - HICSS 2017
AU - Schmidthuber, Lisa
AU - Hilgers, Dennis
AU - Gegenhuber, Thomas
N1 - Conference code: 50
PY - 2017/1/1
Y1 - 2017/1/1
N2 - This article develops and tests a model to explain web-based and mobile devices usage by citizens to interact with their local government. By employing literature from diverse fields of information systems research, the authors derive an integrated model that investigates citizen participation on a city improvement platform. The model proposes three overall influences on platform activity: technological influences (perceived ease of use, perceived usefulness), motivational influences (intrinsic motivation and prosocial motivation), and socio-demographic influences (gender, age, education), and is tested among two groups of users (i.e. web page and mobile app users). Empirical results show that platform activity of both web and mobile users is mainly driven by intrinsic and prosocial motivation. Whereas perceived usefulness is positively associated with platform behavior of web users, TAM variables have not effect on mobile users’ activity. While gender and age play a role regarding web activity, age and education influence mobile participation.
AB - This article develops and tests a model to explain web-based and mobile devices usage by citizens to interact with their local government. By employing literature from diverse fields of information systems research, the authors derive an integrated model that investigates citizen participation on a city improvement platform. The model proposes three overall influences on platform activity: technological influences (perceived ease of use, perceived usefulness), motivational influences (intrinsic motivation and prosocial motivation), and socio-demographic influences (gender, age, education), and is tested among two groups of users (i.e. web page and mobile app users). Empirical results show that platform activity of both web and mobile users is mainly driven by intrinsic and prosocial motivation. Whereas perceived usefulness is positively associated with platform behavior of web users, TAM variables have not effect on mobile users’ activity. While gender and age play a role regarding web activity, age and education influence mobile participation.
KW - Management studies
KW - App Use
KW - Citizens
KW - Open Government
KW - Platform Participation
KW - Web Use
UR - http://www.scopus.com/inward/record.url?scp=85039699003&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/d78a5b27-651b-336a-b2be-5dd645772fea/
U2 - 10.24251/HICSS.2017.333
DO - 10.24251/HICSS.2017.333
M3 - Article in conference proceedings
SN - 978-0-9981331-0-2
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 2761
EP - 2770
BT - Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017
A2 - Bui, Tung X.
A2 - Sprague, Ralph
PB - AIS eLibrary
Y2 - 4 January 2017 through 7 January 2017
ER -