Shedding Light on Participation in Open Government Arenas: Determinants of Platform Activity of Web and App Users

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearch

Authors

This article develops and tests a model to explain web-based and mobile devices usage by citizens to interact with their local government. By employing literature from diverse fields of information systems research, the authors derive an integrated model that investigates citizen participation on a city improvement platform. The model proposes three overall influences on platform activity: technological influences (perceived ease of use, perceived usefulness), motivational influences (intrinsic motivation and prosocial motivation), and socio-demographic influences (gender, age, education), and is tested among two groups of users (i.e. web page and mobile app users). Empirical results show that platform activity of both web and mobile users is mainly driven by intrinsic and prosocial motivation. Whereas perceived usefulness is positively associated with platform behavior of web users, TAM variables have not effect on mobile users’ activity. While gender and age play a role regarding web activity, age and education influence mobile participation.
Original languageEnglish
Title of host publicationProceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017
EditorsTung X. Bui, Ralph Sprague
Number of pages10
PublisherAIS eLibrary
Publication date01.01.2017
Pages2761-2770
ISBN (print)978-0-9981331-0-2
ISBN (electronic)9780998133102
DOIs
Publication statusPublished - 01.01.2017
Externally publishedYes
Event50th Hawaii International Conference on System Sciences - HICSS 2017 - Waikoloa Beach, Hawaii, United States
Duration: 04.01.201707.01.2017
Conference number: 50
http://www.wikicfp.com/cfp/servlet/event.showcfp?eventid=53323&copyownerid=86934

Bibliographical note

Publisher Copyright:
© 2017 Proceedings of the Annual Hawaii International Conference on System Sciences. All rights reserved.

    Research areas

  • Management studies - App Use, Citizens, Open Government, Platform Participation, Web Use

DOI