TY - CHAP

T1 - Shedding Light on Participation in Open Government Arenas

T2 - 50th Hawaii International Conference on System Sciences - HICSS 2017

AU - Schmidthuber, Lisa

AU - Hilgers, Dennis

AU - Gegenhuber, Thomas

N1 - Conference code: 50

PY - 2017/1/1

Y1 - 2017/1/1

N2 - This article develops and tests a model to explain web-based and mobile devices usage by citizens to interact with their local government. By employing literature from diverse fields of information systems research, the authors derive an integrated model that investigates citizen participation on a city improvement platform. The model proposes three overall influences on platform activity: technological influences (perceived ease of use, perceived usefulness), motivational influences (intrinsic motivation and prosocial motivation), and socio-demographic influences (gender, age, education), and is tested among two groups of users (i.e. web page and mobile app users). Empirical results show that platform activity of both web and mobile users is mainly driven by intrinsic and prosocial motivation. Whereas perceived usefulness is positively associated with platform behavior of web users, TAM variables have not effect on mobile users’ activity. While gender and age play a role regarding web activity, age and education influence mobile participation.

AB - This article develops and tests a model to explain web-based and mobile devices usage by citizens to interact with their local government. By employing literature from diverse fields of information systems research, the authors derive an integrated model that investigates citizen participation on a city improvement platform. The model proposes three overall influences on platform activity: technological influences (perceived ease of use, perceived usefulness), motivational influences (intrinsic motivation and prosocial motivation), and socio-demographic influences (gender, age, education), and is tested among two groups of users (i.e. web page and mobile app users). Empirical results show that platform activity of both web and mobile users is mainly driven by intrinsic and prosocial motivation. Whereas perceived usefulness is positively associated with platform behavior of web users, TAM variables have not effect on mobile users’ activity. While gender and age play a role regarding web activity, age and education influence mobile participation.

KW - Management studies

KW - App Use

KW - Citizens

KW - Open Government

KW - Platform Participation

KW - Web Use

UR - http://www.scopus.com/inward/record.url?scp=85039699003&partnerID=8YFLogxK

UR - https://www.mendeley.com/catalogue/d78a5b27-651b-336a-b2be-5dd645772fea/

U2 - 10.24251/HICSS.2017.333

DO - 10.24251/HICSS.2017.333

M3 - Article in conference proceedings

SN - 978-0-9981331-0-2

T3 - Proceedings of the Annual Hawaii International Conference on System Sciences

SP - 2761

EP - 2770

BT - Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017

A2 - Bui, Tung X.

A2 - Sprague, Ralph

PB - AIS eLibrary

Y2 - 4 January 2017 through 7 January 2017

ER -