Service provider-customer interactions: key to success of innovative services
Research output: Journal contributions › Journal articles › Research › peer-review
Standard
Service provider-customer interactions: key to success of innovative services. / Hoffmann, Antje; Herstatt, Cornelius.
In: Science, 2005.
In: Science, 2005.
Research output: Journal contributions › Journal articles › Research › peer-review
Harvard
Hoffmann, A & Herstatt, C 2005, 'Service provider-customer interactions: key to success of innovative services', Science.
APA
Hoffmann, A., & Herstatt, C. (2005). Service provider-customer interactions: key to success of innovative services. Science.
Vancouver
Hoffmann A, Herstatt C. Service provider-customer interactions: key to success of innovative services. Science. 2005.
Bibtex
@article{4cbb60ddac384a879eaa203e15b3b464,
title = "Service provider-customer interactions: key to success of innovative services",
author = "Antje Hoffmann and Cornelius Herstatt",
year = "2005",
language = "English",
journal = "Science",
issn = "0036-8075",
publisher = "American Association for the Advancement of Science (AAAS)",
}
RIS
TY - JOUR
T1 - Service provider-customer interactions: key to success of innovative services
AU - Hoffmann, Antje
AU - Herstatt, Cornelius
PY - 2005
Y1 - 2005
M3 - Journal articles
JO - Science
JF - Science
SN - 0036-8075
ER -