Service provider-customer interactions: key to success of innovative services

Research output: Journal contributionsJournal articlesResearchpeer-review

Authors

  • Antje Hoffmann
  • Cornelius Herstatt
Original languageEnglish
JournalScience
ISSN0036-8075
Publication statusPublished - 2005

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Publications

  1. Towards strategic intellectual property management-events during the development: Evidence from Biotech SMEs
  2. Lessons from low-cost healthcare innovations for the Base-of the Pyramid markets: How incumbents can systematically create disruptive innovations
  3. Users' contributions to radical innovation: evidence from four cases in the field of medical equipment technology
  4. Quellen für Neuproduktideen
  5. The role of users in the development of radical innovation: Competitive paper
  6. Towards advanced Intellectual property management-Events and stages during the development. Evidence from the biotech sector
  7. Patterns of innovation and protection activities within service companies; Results from a German study on service-intensive companies and lessons learned for emerging Asian markets
  8. Management of technology and innovation in Japan
  9. Innovation communities: Motivation and incentives for community members to contribute
  10. Einbindung von Lead Usern in die Entwicklung von Servicekonzepten
  11. The impact of initial planning activities on project success: Some evidence from a study of Japanese companies
  12. India's national innovation system: key elements and corporate perspectives
  13. Barriers to User-Innovation: The Paradigm ofPermission to Innovate'
  14. 'Too Good'to Succeed? Why Not Just Try'Good Enough'! Some Deliberations on the Prospects of Frugal Innovations
  15. Does threat of imitation lead to innovation?: The mediating roles of customer and supplier co-creation
  16. Benevolent benefactor or insensitive regulator? Tracing the role of government policies in the development of India's automobile industry
  17. What is Green Innovation? A quantitative literature
  18. Technologie-und Innovationsmanagement
  19. Warum Kunden in Online-Communities innovieren: Ergebnisse einer Motivanalyse
  20. Wie fortschrittliche Kunden zu Innovationen stimulieren
  21. Lead Market India: Key Elements and Corporate Perspectives for Frugal Innovations
  22. Emergence of India as a Lead Market for Frugal Innovation
  23. Aus der Wissenschaft-Open Innovation—Theorie und Praxis
  24. Technologie-und Innovationsmanagement
  25. Japan’s growing silver market--An attractive business opportunity for foreign companies?
  26. Frugale Innovation und Nachhaltigkeit in der Postcorona-Welt
  27. Potentiale der internationalen vermarktung in KMU-Entwicklung eines instrumentes zur selbstanalyse der kritischen erfolgsfaktoren
  28. Strategy-Haifischhaut als Vorbild fur den Schwimmanzug-Kreative Ideen entstehen, wenn bestehen-des mit neuem Wissen kombiniert wird. Analogien helfen, damit der zundende Einfall nicht dem Zufall