Navigating in the Digital Jungle: Articulating Combinatory Affordances of Digital Infrastructures for Collaboration
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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PACIS 2019 Proceedings: Secure ICT Platform for the 4th Industrial Revolution. ed. / Dongming Xu; James Jiang; Hee-Woong Kim. AIS eLibrary, 2019. 209.
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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RIS
TY - CHAP
T1 - Navigating in the Digital Jungle: Articulating Combinatory Affordances of Digital Infrastructures for Collaboration
AU - Zimmer, Markus Philipp
AU - Niemimaa, Marko
PY - 2019
Y1 - 2019
N2 - During digital transformation, companies integrate digital technologies creating large and complex digital infrastructures. These digital infrastructures hold combinatory affordances enabling companies to achieve outcomes that are more than the sum of their parts (i.e., the individual digital technologies). Owing to the complexity of digital infrastructures, these combinatory affordances are ever-present but hidden in the thicket of the infrastructure making their effective use a challenge. We report on an ethnographic study of a large German car manufacturer (Car Inc.) that increasingly integrated digital technologies into its infrastructure as part of its digital transformation strategy. With its infrastructure growing into a 'digital jungle', the combinatory affordances remained hidden impeding the infrastructure's effective use. To facilitate effective use of their infrastructure, that is, support employees to navigate the digital jungle, Car Inc. created a digital compass as a tool to articulate the affordances hidden in the thickets of the digital jungle.
AB - During digital transformation, companies integrate digital technologies creating large and complex digital infrastructures. These digital infrastructures hold combinatory affordances enabling companies to achieve outcomes that are more than the sum of their parts (i.e., the individual digital technologies). Owing to the complexity of digital infrastructures, these combinatory affordances are ever-present but hidden in the thicket of the infrastructure making their effective use a challenge. We report on an ethnographic study of a large German car manufacturer (Car Inc.) that increasingly integrated digital technologies into its infrastructure as part of its digital transformation strategy. With its infrastructure growing into a 'digital jungle', the combinatory affordances remained hidden impeding the infrastructure's effective use. To facilitate effective use of their infrastructure, that is, support employees to navigate the digital jungle, Car Inc. created a digital compass as a tool to articulate the affordances hidden in the thickets of the digital jungle.
KW - Business informatics
KW - Digital Infrastructures
KW - Ethnography
KW - digital jungle
KW - Work Infrastructures
KW - Digital Transformation
UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-85089126515&origin=resultslist&sort=plf-f
M3 - Article in conference proceedings
BT - PACIS 2019 Proceedings
A2 - Xu, Dongming
A2 - Jiang, James
A2 - Kim, Hee-Woong
PB - AIS eLibrary
T2 - Pacific Asia Conference on Information Systems - PACIS 2019
Y2 - 8 July 2019 through 12 July 2019
ER -