Linking Sustainability-related Stakeholder Feedback to Corporate Sustainability Performance: An Empirical Analysis of Stakeholder Dialogues

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Based on a dataset of large German companies, this paper investigates the link between corporate sustainability performance and sustainability-related feedback by stakeholders. In the analysis, no a priori link between sustainability performance and related stakeholder feedback can be observed. Using stakeholder theory as a theoretical underpinning, we therefore statistically investigate whether the application of stakeholder dialogues can help companies to link their sustainability performance to stakeholder feedback. We find that stakeholder dialogues indeed help to establish such a link, as companies which improve their sustainability performance and simultaneously communicate with stakeholders using stakeholder dialogues are most likely to experience a decrease in sustainability-related stakeholder criticism.
Original languageEnglish
JournalInternational Journal of Business Environment
Volume7
Issue number2
Pages (from-to)200-218
Number of pages19
ISSN1740-0589
DOIs
Publication statusPublished - 2015

DOI