Consensus Vs. Dissensus: The Communicative Constitution Of Responsible Management
Research output: Contributions to collected editions/works › Chapter › peer-review
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Research Handbook of Responsible Management. ed. / Oliver Laasch; Dima Jamali; R. Edward Freeman; Roy Suddaby. Cheltenham: Edward Elgar Publishing, 2020. p. 453-469.
Research output: Contributions to collected editions/works › Chapter › peer-review
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RIS
TY - CHAP
T1 - Consensus Vs. Dissensus
T2 - The Communicative Constitution Of Responsible Management
AU - Schöneborn, Dennis
AU - Trittin-Ulbrich, Hannah
AU - Cooren, François
PY - 2020/5
Y1 - 2020/5
N2 - This chapter introduces and compares two different theoretical approaches to stakeholder communication and responsible management practice grounded in a formative understanding of communication. We first review works that focus on Habermasian discourse ethics in the study of how corporations and their representatives communicate with their stakeholders responsibly. We juxtapose this approach with the emerging debate on the role and importance of creating resonance for dissensus and dissonance in organizations. This second approach draws on the increasingly prominent theoretical lens known as “communication constitutes organization” (CCO) perspective and key concepts such as meaning discrepancies and ambiguities, performativity, or ventriloquism. In sum, we encourage responsible management scholars to embrace formative approaches to stakeholder communication and their implications for future research on responsible management.
AB - This chapter introduces and compares two different theoretical approaches to stakeholder communication and responsible management practice grounded in a formative understanding of communication. We first review works that focus on Habermasian discourse ethics in the study of how corporations and their representatives communicate with their stakeholders responsibly. We juxtapose this approach with the emerging debate on the role and importance of creating resonance for dissensus and dissonance in organizations. This second approach draws on the increasingly prominent theoretical lens known as “communication constitutes organization” (CCO) perspective and key concepts such as meaning discrepancies and ambiguities, performativity, or ventriloquism. In sum, we encourage responsible management scholars to embrace formative approaches to stakeholder communication and their implications for future research on responsible management.
KW - Management studies
UR - https://www.e-elgar.com/shop/gbp/research-handbook-of-responsible-management-9781788971959.html
U2 - 10.4337/9781788971966.00039
DO - 10.4337/9781788971966.00039
M3 - Chapter
SN - 9781788971959
SP - 453
EP - 469
BT - Research Handbook of Responsible Management
A2 - Laasch, Oliver
A2 - Jamali, Dima
A2 - Freeman, R. Edward
A2 - Suddaby, Roy
PB - Edward Elgar Publishing
CY - Cheltenham
ER -