Investigation & design of an AI-supported, hybrid communication system in telemedical consulting
Project: Research
Project participants
- Bekmeier-Feuerhahn, Sigrid (Project manager, academic)
- Seitz, Lennart (Project staff)
Description
In health care, telemedical consultation by medical professionals is becoming increasingly important. AI-supported bots are also taking over parts of patient communication. However, there is little experience to date on how cooperation between AI and treating staff should be organized. The joint project MEDIBILITY, funded by the Federal Ministry of Education and Research (BMBF), focuses on the hybrid consulting process of bot and physician and investigates the optimal design of the interface according to usability criteria, the creation of trust in communication with AI and the user perception of corresponding systems.
Acronym | Medibility |
---|---|
Status | Finished |
Period | 01.08.19 → 31.05.22 |
Links | https://foerderportal.bund.de/foekat/jsp/SucheAction.do?actionMode=view&fkz=16SV8303 https://www.technik-zum-menschen-bringen.de/projekte/medibility |
Activities
The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?
Activity: Talk or presentation › Conference Presentations › Research
Research outputs
Artificial empathy in healthcare chatbots: Does it feel authentic?
Research output: Journal contributions › Journal articles › Research › peer-review
Social Actor or Technology? Experimental Studies on the Perception of Chatbots Versus Humans and Their Implications for Anthropomorphic Chatbot Design
Research output: Books and anthologies › Dissertations
Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots
Research output: Journal contributions › Journal articles › Research › peer-review
Towards a Model for Building Trust and Acceptance of Artificial Intelligence Aided Medical Assessment Systems
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review