Towards Ethical Design Features for Pedagogical Conversational Agents
Publikation: Beiträge in Sammelwerken › Aufsätze in Konferenzbänden › Forschung › begutachtet
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28th Americas Conference on Information Systems, AMCIS 2022. The Association for Information Systems (AIS), 2022. (28th Americas Conference on Information Systems, AMCIS 2022).
Publikation: Beiträge in Sammelwerken › Aufsätze in Konferenzbänden › Forschung › begutachtet
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RIS
TY - CHAP
T1 - Towards Ethical Design Features for Pedagogical Conversational Agents
AU - Schlimbach, Ricarda
AU - Khosrawi-Rad, Bijan
N1 - Publisher Copyright: © 2022 28th Americas Conference on Information Systems, AMCIS 2022. All Rights Reserved.
PY - 2022
Y1 - 2022
N2 - Pedagogical Conversational Agents (PCAs) offer the potential to increase educational equity worldwide by making learning accessible to all as a service for good, often enabled by artificial intelligence (AI). Yet, there are ethical challenges to the design and use of PCAs that hinder the achievement of individual and social goals. However, in addition to a multitude of directives on the ethical design of information systems, concrete resulting design features for PCAs still fall short in scientific literature. Furthermore, a human-centered ethical discussion that integrates future users' involvement in ethical PCA design is scarce to find. Based on a co-creation process embedded in Design Science Research with a total of 40 students, we derive requirements and concrete features for ethically responsible PCAs and reflect them along with the OECD principles for trustworthy AI. Initial conceptual prototypes visualize exemplary instantiations.
AB - Pedagogical Conversational Agents (PCAs) offer the potential to increase educational equity worldwide by making learning accessible to all as a service for good, often enabled by artificial intelligence (AI). Yet, there are ethical challenges to the design and use of PCAs that hinder the achievement of individual and social goals. However, in addition to a multitude of directives on the ethical design of information systems, concrete resulting design features for PCAs still fall short in scientific literature. Furthermore, a human-centered ethical discussion that integrates future users' involvement in ethical PCA design is scarce to find. Based on a co-creation process embedded in Design Science Research with a total of 40 students, we derive requirements and concrete features for ethically responsible PCAs and reflect them along with the OECD principles for trustworthy AI. Initial conceptual prototypes visualize exemplary instantiations.
KW - Design Features
KW - Ethical Design
KW - Ethics
KW - Pedagogical Conversational Agent
UR - http://www.scopus.com/inward/record.url?scp=85158935197&partnerID=8YFLogxK
M3 - Article in conference proceedings
AN - SCOPUS:85158935197
T3 - 28th Americas Conference on Information Systems, AMCIS 2022
BT - 28th Americas Conference on Information Systems, AMCIS 2022
PB - The Association for Information Systems (AIS)
T2 - 28th Americas Conference on Information Systems, AMCIS 2022
Y2 - 10 August 2022 through 14 August 2022
ER -