TY - CHAP

T1 - Leveraging Architectural Thinking for Large-Scale E-Government Projects

AU - Burmeister, Fabian

AU - Drews, Paul

AU - Schirmer, Ingrid

N1 - Digital Government and Smart Cities track

PY - 2019/12

Y1 - 2019/12

N2 - Today, many e-government projects are of large scale. They can be considered as socio-technical ecosystems in which citizens, authorities, and enterprises collaborate through information systems. Several of these e-government projects are characterized as partial or total failures, because they could not master the high complexity resulting from a large number of actor classes, nontransparent collaboration processes, and heterogeneous IT landscapes. In an intra-organizational context, architectural thinking supports decision-making by providing continuous transparency on social and technical elements and their relations. This paper extends architectural thinking to the ecosystem level and positions it as an approach that both scholars and project managers can use to deal with the increasing complexity of e-government projects. By conducting a multiple case study of e-government projects, we identify seven areas of architectural concerns and develop a corresponding ecosystem architecture meta-model as the first steps towards leveraging architectural thinking for e-government projects.

AB - Today, many e-government projects are of large scale. They can be considered as socio-technical ecosystems in which citizens, authorities, and enterprises collaborate through information systems. Several of these e-government projects are characterized as partial or total failures, because they could not master the high complexity resulting from a large number of actor classes, nontransparent collaboration processes, and heterogeneous IT landscapes. In an intra-organizational context, architectural thinking supports decision-making by providing continuous transparency on social and technical elements and their relations. This paper extends architectural thinking to the ecosystem level and positions it as an approach that both scholars and project managers can use to deal with the increasing complexity of e-government projects. By conducting a multiple case study of e-government projects, we identify seven areas of architectural concerns and develop a corresponding ecosystem architecture meta-model as the first steps towards leveraging architectural thinking for e-government projects.

KW - Business informatics

KW - Architectural thinking

KW - E-government project

KW - Ecosystem architecture

KW - Meta-model

KW - Stakeholder concerns

UR - https://aisel.aisnet.org/icis2019/digital_government/digital_government/10/

UR - http://www.scopus.com/inward/record.url?scp=85108329318&partnerID=8YFLogxK

M3 - Article in conference proceedings

T3 - 40th International Conference on Information Systems, ICIS 2019

BT - ICIS 2019 Proceedings

A2 - Krcmar, Helmut

A2 - Fedorowicz, Jane

PB - Association for Information Systems

T2 - International Conference on Information Systems - ICIS 2019

Y2 - 15 December 2019 through 18 December 2019

ER -