TY - CHAP

T1 - Human-Value-Oriented Digital Social Innovation: A Multilevel Design Framework

AU - Gebken, Larissa

AU - Kurtz, Christian

AU - Drews, Paul

AU - Schirmer, Ingrid

AU - Böhmann, Tilo

N1 - Conference code: 42

PY - 2021

Y1 - 2021

N2 - The field of digital social innovation (DSI) seeks to address societal challenges, including fighting poverty and inequality, strengthening justice, human rights, and gender equality, and addressing environmental issues affecting the planet and climate by leveraging digital technologies. In this article, we present a multilevel design framework for DSI. It originates from a reflection resulting from the learnings of an action design research project that aimed to develop a digital donation system for homeless neighbors. The framework draws upon the research stemming from DSI, value sensitive design, and service science spheres. It allows value-sensitive interaction in DSI projects to be captured, structured, and reflected from their overarching purposes to detailed design decisions and individual actions. We demonstrate the application of the presented framework by analyzing episodes of value election and inscription of the digital donation project.

AB - The field of digital social innovation (DSI) seeks to address societal challenges, including fighting poverty and inequality, strengthening justice, human rights, and gender equality, and addressing environmental issues affecting the planet and climate by leveraging digital technologies. In this article, we present a multilevel design framework for DSI. It originates from a reflection resulting from the learnings of an action design research project that aimed to develop a digital donation system for homeless neighbors. The framework draws upon the research stemming from DSI, value sensitive design, and service science spheres. It allows value-sensitive interaction in DSI projects to be captured, structured, and reflected from their overarching purposes to detailed design decisions and individual actions. We demonstrate the application of the presented framework by analyzing episodes of value election and inscription of the digital donation project.

KW - Informatics

KW - digital social innovation

KW - value sensitive design

KW - multilevel framework

KW - co-creation

KW - ecosystems

KW - Business informatics

UR - https://www.mendeley.com/catalogue/20e431f8-f030-3b25-9341-9f9461b2e914/

M3 - Article in conference proceedings

BT - ICIS 2021 Proceedings

PB - Association for Information Systems

T2 - 42nd International Conference on Information Systems - ICIS 2021 TREOs

Y2 - 12 December 2021 through 15 December 2021

ER -