TY - CHAP

T1 - Fostering Inclusivity – Towards Principles for Inclusive Information Systems Design

AU - Vimalan, Naveen

AU - Zimmer, Markus Philipp

AU - Drews, Paul

PY - 2024

Y1 - 2024

N2 - Designing information systems (IS) for impaired individuals is crucial yet challenging. Current inclusive design approaches often prioritize technical functionality in artifact design. However, they frequently overlook social and structural factors within design processes, such as promoting social inclusion or addressing stereotypes. This limits design processes’ inclusivity. To address this research problem, we conducted a systematic literature review of inclusive design approaches unveiling six inclusion principles. These principles, derived from examining inclusive design approaches against the functional, social and critical disability model, advocate social and structural dimensions, which existing inclusive design approaches often neglect. The proposed principles can thus guide designers to more effectively incorporate functional, social and structural dimensions of disability in design approaches and by this, can foster greater inclusivity.

AB - Designing information systems (IS) for impaired individuals is crucial yet challenging. Current inclusive design approaches often prioritize technical functionality in artifact design. However, they frequently overlook social and structural factors within design processes, such as promoting social inclusion or addressing stereotypes. This limits design processes’ inclusivity. To address this research problem, we conducted a systematic literature review of inclusive design approaches unveiling six inclusion principles. These principles, derived from examining inclusive design approaches against the functional, social and critical disability model, advocate social and structural dimensions, which existing inclusive design approaches often neglect. The proposed principles can thus guide designers to more effectively incorporate functional, social and structural dimensions of disability in design approaches and by this, can foster greater inclusivity.

KW - Business informatics

KW - Inclusivity

KW - Disability

KW - Design science

KW - software development

KW - Informatics

M3 - Article in conference proceedings

BT - Wirtschaftsinformatik 2024 Proceedings

A2 - Flath, Christoph M.

A2 - Gust, Gunther

A2 - Thiesse, Frédéric

A2 - Winkelmann, Axel

PB - The Association for Information Systems (AIS)

ER -