Design Principles for Gamified Pedagogical Conversational Agents
Publikation: Beiträge in Sammelwerken › Aufsätze in Konferenzbänden › Forschung › begutachtet
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ACADEMIC MINDTRICK 2023 - Proceedings of the 26th International Academic Mindtrek Conference. Association for Computing Machinery, 2023. S. 67-82 (ACM International Conference Proceeding Series).
Publikation: Beiträge in Sammelwerken › Aufsätze in Konferenzbänden › Forschung › begutachtet
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TY - CHAP
T1 - Design Principles for Gamified Pedagogical Conversational Agents
AU - Khosrawi-Rad, Bijan
AU - Borchers, Arne
AU - Grogorick, Linda
AU - Robra-Bissantz, Susanne
N1 - Publisher Copyright: © 2023 Owner/Author.
PY - 2023/10/3
Y1 - 2023/10/3
N2 - Pedagogical conversational agents (PCAs) such as chatbots and voice assistants can support learners in their studies. However, interactions with PCAs are often perceived as less motivating. Gamifying PCAs has been proposed as one approach to counteract this issue and increase learners' engagement. However, there is currently little prescriptive knowledge on how to design gamified PCAs. To address this, we conducted interviews with learners and reviewed relevant literature to derive 18 meta-requirements, five design principles, and 20 design features for gamified PCAs. We then applied our design knowledge to create a conceptual prototype, which we validated through an experiment with 76 participants. The experiment results demonstrate that our design knowledge can positively influence motivation and enjoyment in learning with PCAs.
AB - Pedagogical conversational agents (PCAs) such as chatbots and voice assistants can support learners in their studies. However, interactions with PCAs are often perceived as less motivating. Gamifying PCAs has been proposed as one approach to counteract this issue and increase learners' engagement. However, there is currently little prescriptive knowledge on how to design gamified PCAs. To address this, we conducted interviews with learners and reviewed relevant literature to derive 18 meta-requirements, five design principles, and 20 design features for gamified PCAs. We then applied our design knowledge to create a conceptual prototype, which we validated through an experiment with 76 participants. The experiment results demonstrate that our design knowledge can positively influence motivation and enjoyment in learning with PCAs.
KW - Design Principle
KW - Education
KW - Gamification
KW - Pedagogical Conversational Agent
UR - http://www.scopus.com/inward/record.url?scp=85180003820&partnerID=8YFLogxK
U2 - 10.1145/3616961.3616973
DO - 10.1145/3616961.3616973
M3 - Article in conference proceedings
AN - SCOPUS:85180003820
T3 - ACM International Conference Proceeding Series
SP - 67
EP - 82
BT - ACADEMIC MINDTRICK 2023 - Proceedings of the 26th International Academic Mindtrek Conference
PB - Association for Computing Machinery
T2 - 26th International Academic Mindtrek Conference, ACADEMIC MINDTRICK 2023
Y2 - 3 October 2023 through 6 October 2023
ER -