Journal of Relationship Marketing, ‎1533-2667

Journal

  1. 2003
  2. Published

    Customer Orientation of Service Employees—Toward a Conceptual Framework of a Key Relationship Marketing Construct

    Hennig-Thurau, T. & Thurau, C., 01.01.2003, In: Journal of Relationship Marketing. 2, 1-2, p. 23-41 19 p.

    Research output: Journal contributionsJournal articlesResearchpeer-review