Truth or dare? - How can we influence the adoption of artificial intelligence in municipalities?

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Authors

  • Cindy Schaefer
  • Kristina Lemmer
  • Kret Samy Kret
  • Maija Ylinen
  • Patrick Mikalef
  • Bjoern Niehaves

Artificial intelligence (AI) is becoming an increasingly important factor of everyday life. The progress of AI adoption continues to accelerate with increasing investments in AI techniques and applications worldwide. However, the use of AI is still not present in employee's daily life of German municipalities. Since this technology has a promising potential that German municipalities can also take advantage of, it is important to facilitate the transition of municipalities to AI. For this reason, we have conducted semi-structured expert interviews in twelve German municipalities to examine perceived challenges of AI adoption from employee's perspective. Using methods from Grounded Theory and Gioia we extended research regarding the Technology-Organization-Environment (TOE) framework. Our results proof six and identified four additional perceived challenges of AI adoption in municipalities. With these results, we are able to extend literature on the use of AI in the public sector introducing perceived challenges of AI adoption from employee's perspective in municipalities extending the TOE Framework.

OriginalspracheEnglisch
TitelProceedings of the 54th Annual Hawaii International Conference on System Sciences
HerausgeberXuan Tung Bui
Anzahl der Seiten10
ErscheinungsortHawai
VerlagIEEE - Institute of Electrical and Electronics Engineers Inc.
Erscheinungsdatum01.01.2021
Seiten2347-2356
ISBN (Print)978-099813314-0
DOIs
PublikationsstatusErschienen - 01.01.2021
Extern publiziertJa
Veranstaltung54th Annual Hawaii International Conference on System Sciences - HICSS 2021 - University of Hawaiʻi at Mānoa, Honolulu, USA / Vereinigte Staaten
Dauer: 04.01.202108.01.2021
Konferenznummer: 54
https://www.insna.org/events/54th-hawaii-international-conference-on-system-sciences-hicss
https://scholarspace.manoa.hawaii.edu/communities/8db05028-a838-4e0f-911b-4ea544253c64

Links

DOI