TY - CHAP

T1 - Overcoming Multi-legacy Application Challenges through Building Dynamic Capabilities for Low-Code Adoption

AU - Naqvi, Syed Asad Ali

AU - Zimmer, Markus Philipp

AU - Rehan, Syed

AU - Drews, Paul

AU - Basole, Rahul C.

PY - 2025/1/7

Y1 - 2025/1/7

N2 - Incumbent organizations face challenges in managing multiple legacy applications. Legacy applications limit the integration of new applications and hinder the use of modern application development technologies such as cloud and AI. We present a case study of an incumbent organization that developed dynamic capabilities (DC) to leverage low-code for effectively tackling these challenges. By conducting 18 expert interviews, our work identifies key capabilities such as legacy application sensing, seizing low-code opportunities, and orchestrating transformative shifts in software development practices. Our study makes two key contributions. First, we demonstrate how organizations develop DC to use low code as a new option to overcome challenges stemming from siloed legacy application. Second, we develop a process model that explains how organizations can develop DC to use low-code for achieving end-to-end process coverage, advance software development practices, and the flexibility of the IT infrastructure.

AB - Incumbent organizations face challenges in managing multiple legacy applications. Legacy applications limit the integration of new applications and hinder the use of modern application development technologies such as cloud and AI. We present a case study of an incumbent organization that developed dynamic capabilities (DC) to leverage low-code for effectively tackling these challenges. By conducting 18 expert interviews, our work identifies key capabilities such as legacy application sensing, seizing low-code opportunities, and orchestrating transformative shifts in software development practices. Our study makes two key contributions. First, we demonstrate how organizations develop DC to use low code as a new option to overcome challenges stemming from siloed legacy application. Second, we develop a process model that explains how organizations can develop DC to use low-code for achieving end-to-end process coverage, advance software development practices, and the flexibility of the IT infrastructure.

KW - Business informatics

KW - Low-Code Approach

KW - Dynamic Capabilities

KW - Software Development

KW - Legacy Application

KW - Customization

M3 - Article in conference proceedings

T3 - Hawaii International Conference on System Sciences (HICSS)

SP - 7503

EP - 7512

BT - Proceedings of the 58th Hawaii International Conference on System Sciences

A2 - Bui, Tung X.

PB - University of Hawaii at Manoa

CY - Honolulu

ER -