Cultivating a 'Digital Jungle': Toward a Hybrid Governance Perspective on Infrastructure Evolution

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Standard

Cultivating a 'Digital Jungle': Toward a Hybrid Governance Perspective on Infrastructure Evolution. / Zimmer, Markus Philipp; Niemimaa, Marko.
24th Pacific Asia Conference on Information Systems - PACIS 2020. Hrsg. / Doug Vogel; Kathy Ning Shen; Pan Shan Ling; Carol Hsu; James Y. L. Thong; Marco De Marco; Moez Limayem; Sean Xin Xu. AIS eLibrary, 2020. 63.

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Harvard

Zimmer, MP & Niemimaa, M 2020, Cultivating a 'Digital Jungle': Toward a Hybrid Governance Perspective on Infrastructure Evolution. in D Vogel, KN Shen, PS Ling, C Hsu, JYL Thong, M De Marco, M Limayem & SX Xu (Hrsg.), 24th Pacific Asia Conference on Information Systems - PACIS 2020., 63, AIS eLibrary, The Pacific Asia Conference on Information Systems - PACIS 2020, Dubai, Vereinigte Arabische Emirate, 22.06.20. <https://aisel.aisnet.org/pacis2020/63 >

APA

Zimmer, M. P., & Niemimaa, M. (2020). Cultivating a 'Digital Jungle': Toward a Hybrid Governance Perspective on Infrastructure Evolution. In D. Vogel, K. N. Shen, P. S. Ling, C. Hsu, J. Y. L. Thong, M. De Marco, M. Limayem, & S. X. Xu (Hrsg.), 24th Pacific Asia Conference on Information Systems - PACIS 2020 Artikel 63 AIS eLibrary. https://aisel.aisnet.org/pacis2020/63

Vancouver

Zimmer MP, Niemimaa M. Cultivating a 'Digital Jungle': Toward a Hybrid Governance Perspective on Infrastructure Evolution. in Vogel D, Shen KN, Ling PS, Hsu C, Thong JYL, De Marco M, Limayem M, Xu SX, Hrsg., 24th Pacific Asia Conference on Information Systems - PACIS 2020. AIS eLibrary. 2020. 63

Bibtex

@inbook{4257d1749c374627aac8e4657fa544ee,
title = "Cultivating a 'Digital Jungle':: Toward a Hybrid Governance Perspective on Infrastructure Evolution",
abstract = "Digital infrastructures (DIs) evolve rather than following planned development trajectories. We know this phenomenon as drift, that is, infrastructures drift from management control. Infrastructure drift has motivated research into infrastructure governance recognizing two governance approaches: top-down and bottom-up. Yet, what happens if an organization engaging in its digital transformation expands its DI following top-down governance while simultaneously introducing elements of bottom-up governance? We study how an industrial manufacturer expanded its DI for collaboration top-down while also giving employees leeway for bottom-up governance. As a result, it found that its digital collaboration infrastructure evolved into-what the informants depicted as-a digital jungle. Theorizing this concept and its emergence, we contribute to research on DIs. Firstly, we provide a framework explaining the manufacturer's DI's evolution into a digital jungle. Secondly, we argue that this concept captures user's perspective on DI evolution signifying the importance for developing a hybrid infrastructure governance perspective.",
keywords = "Business informatics, Digital Transformation, Digital Infrastructures, Digital Jungle, Ethnography, Work Infrastructures",
author = "Zimmer, {Markus Philipp} and Marko Niemimaa",
year = "2020",
month = jun,
language = "English",
isbn = "978-1-7336325-3-9",
editor = "Doug Vogel and Shen, {Kathy Ning} and Ling, {Pan Shan} and Carol Hsu and Thong, {James Y. L. } and {De Marco}, Marco and Moez Limayem and Xu, {Sean Xin}",
booktitle = "24th Pacific Asia Conference on Information Systems - PACIS 2020",
publisher = "AIS eLibrary",
address = "United States",
note = "The Pacific Asia Conference on Information Systems - PACIS 2020, PACIS ; Conference date: 22-06-2020 Through 24-06-2020",
url = "https://aisel.aisnet.org/pacis2020_recordings/",

}

RIS

TY - CHAP

T1 - Cultivating a 'Digital Jungle':

T2 - The Pacific Asia Conference on Information Systems - PACIS 2020

AU - Zimmer, Markus Philipp

AU - Niemimaa, Marko

PY - 2020/6

Y1 - 2020/6

N2 - Digital infrastructures (DIs) evolve rather than following planned development trajectories. We know this phenomenon as drift, that is, infrastructures drift from management control. Infrastructure drift has motivated research into infrastructure governance recognizing two governance approaches: top-down and bottom-up. Yet, what happens if an organization engaging in its digital transformation expands its DI following top-down governance while simultaneously introducing elements of bottom-up governance? We study how an industrial manufacturer expanded its DI for collaboration top-down while also giving employees leeway for bottom-up governance. As a result, it found that its digital collaboration infrastructure evolved into-what the informants depicted as-a digital jungle. Theorizing this concept and its emergence, we contribute to research on DIs. Firstly, we provide a framework explaining the manufacturer's DI's evolution into a digital jungle. Secondly, we argue that this concept captures user's perspective on DI evolution signifying the importance for developing a hybrid infrastructure governance perspective.

AB - Digital infrastructures (DIs) evolve rather than following planned development trajectories. We know this phenomenon as drift, that is, infrastructures drift from management control. Infrastructure drift has motivated research into infrastructure governance recognizing two governance approaches: top-down and bottom-up. Yet, what happens if an organization engaging in its digital transformation expands its DI following top-down governance while simultaneously introducing elements of bottom-up governance? We study how an industrial manufacturer expanded its DI for collaboration top-down while also giving employees leeway for bottom-up governance. As a result, it found that its digital collaboration infrastructure evolved into-what the informants depicted as-a digital jungle. Theorizing this concept and its emergence, we contribute to research on DIs. Firstly, we provide a framework explaining the manufacturer's DI's evolution into a digital jungle. Secondly, we argue that this concept captures user's perspective on DI evolution signifying the importance for developing a hybrid infrastructure governance perspective.

KW - Business informatics

KW - Digital Transformation

KW - Digital Infrastructures

KW - Digital Jungle

KW - Ethnography

KW - Work Infrastructures

UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-85089129201&origin=resultslist&sort=plf-f

M3 - Article in conference proceedings

SN - 978-1-7336325-3-9

BT - 24th Pacific Asia Conference on Information Systems - PACIS 2020

A2 - Vogel, Doug

A2 - Shen, Kathy Ning

A2 - Ling, Pan Shan

A2 - Hsu, Carol

A2 - Thong, James Y. L.

A2 - De Marco, Marco

A2 - Limayem, Moez

A2 - Xu, Sean Xin

PB - AIS eLibrary

Y2 - 22 June 2020 through 24 June 2020

ER -

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