Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development

Research output: Contributions to collected editions/worksChapterpeer-review

Standard

Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development. / Skiba, Florian; Herstatt, Cornelius.
Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications. 2011. p. 233--253.

Research output: Contributions to collected editions/worksChapterpeer-review

Harvard

Skiba, F & Herstatt, C 2011, Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development. in Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications. pp. 233--253.

APA

Skiba, F., & Herstatt, C. (2011). Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development. In Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications (pp. 233--253)

Vancouver

Skiba F, Herstatt C. Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development. In Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications. 2011. p. 233--253

Bibtex

@inbook{d9a5da30c70f41579a3bc9b8635ae75b,
title = "Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development",
author = "Florian Skiba and Cornelius Herstatt",
year = "2011",
language = "English",
pages = "233----253",
booktitle = "Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications",

}

RIS

TY - CHAP

T1 - Users as Sources of Radical Service Innovation: A Closer Look into Opportunities for Integrating Service Lead Users in Service Development

AU - Skiba, Florian

AU - Herstatt, Cornelius

PY - 2011

Y1 - 2011

M3 - Chapter

SP - 233

EP - 253

BT - Practice-Based Innovation: Insights, Applications and Policy Implications: Understanding Practice-Based Innovation and its Policy Implications

ER -