Truth or dare? - How can we influence the adoption of artificial intelligence in municipalities?
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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Proceedings of the 54th Annual Hawaii International Conference on System Sciences. ed. / Xuan Tung Bui. Hawai: IEEE - Institute of Electrical and Electronics Engineers Inc., 2021. p. 2347-2356 (Proceedings of the Annual Hawaii International Conference on System Sciences).
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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TY - CHAP
T1 - Truth or dare? - How can we influence the adoption of artificial intelligence in municipalities?
AU - Schaefer, Cindy
AU - Lemmer, Kristina
AU - Kret, Kret Samy
AU - Ylinen, Maija
AU - Mikalef, Patrick
AU - Niehaves, Bjoern
N1 - Conference code: 54
PY - 2021/1/1
Y1 - 2021/1/1
N2 - Artificial intelligence (AI) is becoming an increasingly important factor of everyday life. The progress of AI adoption continues to accelerate with increasing investments in AI techniques and applications worldwide. However, the use of AI is still not present in employee's daily life of German municipalities. Since this technology has a promising potential that German municipalities can also take advantage of, it is important to facilitate the transition of municipalities to AI. For this reason, we have conducted semi-structured expert interviews in twelve German municipalities to examine perceived challenges of AI adoption from employee's perspective. Using methods from Grounded Theory and Gioia we extended research regarding the Technology-Organization-Environment (TOE) framework. Our results proof six and identified four additional perceived challenges of AI adoption in municipalities. With these results, we are able to extend literature on the use of AI in the public sector introducing perceived challenges of AI adoption from employee's perspective in municipalities extending the TOE Framework.
AB - Artificial intelligence (AI) is becoming an increasingly important factor of everyday life. The progress of AI adoption continues to accelerate with increasing investments in AI techniques and applications worldwide. However, the use of AI is still not present in employee's daily life of German municipalities. Since this technology has a promising potential that German municipalities can also take advantage of, it is important to facilitate the transition of municipalities to AI. For this reason, we have conducted semi-structured expert interviews in twelve German municipalities to examine perceived challenges of AI adoption from employee's perspective. Using methods from Grounded Theory and Gioia we extended research regarding the Technology-Organization-Environment (TOE) framework. Our results proof six and identified four additional perceived challenges of AI adoption in municipalities. With these results, we are able to extend literature on the use of AI in the public sector introducing perceived challenges of AI adoption from employee's perspective in municipalities extending the TOE Framework.
KW - Informatics
KW - Business informatics
UR - http://www.scopus.com/inward/record.url?scp=85108342265&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/b014f7a8-4121-36e5-b0a1-01472bb3f553/
U2 - 10.24251/HICSS.2021.286
DO - 10.24251/HICSS.2021.286
M3 - Article in conference proceedings
AN - SCOPUS:85108342265
SN - 978-099813314-0
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 2347
EP - 2356
BT - Proceedings of the 54th Annual Hawaii International Conference on System Sciences
A2 - Bui, Xuan Tung
PB - IEEE - Institute of Electrical and Electronics Engineers Inc.
CY - Hawai
T2 - 54th Hawaii International Conference on System Sciences - HICSS 2021
Y2 - 4 January 2021 through 8 January 2021
ER -