Enhancing Community Interactions with Data-Driven Chatbots - The DBpedia Chatbot
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
Authors
In this demo, we introduce the DBpedia chatbot, a knowledge-graph-driven chatbot designed to optimize community interaction. The bot was designed for integration into community software to facilitate the answering of recurrent questions. Four main challenges were addressed when building the chatbot, namely (1) understanding user queries, (2) fetching relevant information based on the queries, (3) tailoring the responses based on the standards of each output platform (i.e. Web, Slack, Facebook) as well as (4) developing subsequent user interactions with the DBpedia chatbot. With this demo, we will showcase our solutions to these four challenges.
| Original language | English |
|---|---|
| Title of host publication | The Web Conference 2018 - Companion of the World Wide Web Conference, WWW 2018 |
| Editors | Pierre-Antoine Champin, Fabien Gandon, Lionel Medini |
| Number of pages | 4 |
| Publisher | Association for Computing Machinery, Inc |
| Publication date | 23.04.2018 |
| Pages | 143-146 |
| ISBN (print) | 978-1-4503-5640-4 |
| DOIs | |
| Publication status | Published - 23.04.2018 |
| Externally published | Yes |
| Event | 27th International World Wide Web, WWW 2018: Bridging natural and artificial intelligence worldwide - Universität Lyon, Lyon, France Duration: 23.04.2018 → 27.04.2018 https://archives.iw3c2.org/www2018/ |
Bibliographical note
This work has been supported by the BMVI projects LIMBO (project no. 19F2029C) and OPAL (project no. 19F20284) as well as by the German Federal Ministry of Education and Research (BMBF) within ’KMU-innovativ: Forschung für die zivile Sicherheit’ in particular ’Forschung für die zivile Sicherheit’ and the project SOLIDE (no. 13N14456).
Publisher Copyright:
© 2018 IW3C2 (International World Wide Web Conference Committee), published under Creative Commons CC BY 4.0 License.
- chatbot, dbpedia, knowledge base, question answering
- Informatics
- Business informatics