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Designing Pedagogical Conversational Agents in Virtual Worlds

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

Standard

Designing Pedagogical Conversational Agents in Virtual Worlds. / Khosrawi-Rad, Bijan; Rinn, Heidi; Augenstein, Dominik et al.
21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023. ed. / Rene Ropke; Ulrik Schroeder. Gesellschaft für Informatik e.V., 2023. p. 181-186 (Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI); Vol. P-338).

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

Harvard

Khosrawi-Rad, B, Rinn, H, Augenstein, D, Markgraf, D & Robra-Bissantz, S 2023, Designing Pedagogical Conversational Agents in Virtual Worlds. in R Ropke & U Schroeder (eds), 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023. Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI), vol. P-338, Gesellschaft für Informatik e.V., pp. 181-186, 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023 - 21st Conference on Educational Technologies of the German Informatics Society, DELFI 2023, Aachen, Germany, 11.09.23. https://doi.org/10.18420/delfi2023-29

APA

Khosrawi-Rad, B., Rinn, H., Augenstein, D., Markgraf, D., & Robra-Bissantz, S. (2023). Designing Pedagogical Conversational Agents in Virtual Worlds. In R. Ropke, & U. Schroeder (Eds.), 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023 (pp. 181-186). (Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI); Vol. P-338). Gesellschaft für Informatik e.V.. https://doi.org/10.18420/delfi2023-29

Vancouver

Khosrawi-Rad B, Rinn H, Augenstein D, Markgraf D, Robra-Bissantz S. Designing Pedagogical Conversational Agents in Virtual Worlds. In Ropke R, Schroeder U, editors, 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023. Gesellschaft für Informatik e.V. 2023. p. 181-186. (Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)). doi: 10.18420/delfi2023-29

Bibtex

@inbook{5fecc9f0510b4d6b80b39e6ddf6df9f7,
title = "Designing Pedagogical Conversational Agents in Virtual Worlds",
abstract = "Pedagogical conversational agents (PCAs) are intelligent dialog systems that can support students as chatbots or voice assistants. However, many users find interactions with PCAs less engaging. One solution to increase learners{\textquoteright} engagement is to embed the PCA in a virtual world, e.g., as a humanoid avatar that facilitates collaborative learning. Such a learning setting could be beneficial because virtual worlds positively affect fun and immersion. In this paper, we derive prescriptive design knowledge for PCAs in virtual worlds based on the results of nine expert interviews synthesized with findings from the literature. This design knowledge aims to enable the meaningful design of PCAs in virtual worlds. We contribute to research and practice by demonstrating how PCAs in virtual worlds can be designed to increase students' motivation to learn.",
keywords = "Design Principle, Education, Pedagogical Conversational Agent, Virtual World",
author = "Bijan Khosrawi-Rad and Heidi Rinn and Dominik Augenstein and Daniel Markgraf and Susanne Robra-Bissantz",
note = "Publisher Copyright: {\textcopyright} 2023 Gesellschaft fur Informatik (GI). All rights reserved.; 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023 - 21st Conference on Educational Technologies of the German Informatics Society, DELFI 2023 ; Conference date: 11-09-2023 Through 13-09-2023",
year = "2023",
doi = "10.18420/delfi2023-29",
language = "English",
series = "Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)",
publisher = "Gesellschaft f{\"u}r Informatik e.V.",
pages = "181--186",
editor = "Rene Ropke and Ulrik Schroeder",
booktitle = "21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023",
address = "Germany",

}

RIS

TY - CHAP

T1 - Designing Pedagogical Conversational Agents in Virtual Worlds

AU - Khosrawi-Rad, Bijan

AU - Rinn, Heidi

AU - Augenstein, Dominik

AU - Markgraf, Daniel

AU - Robra-Bissantz, Susanne

N1 - Publisher Copyright: © 2023 Gesellschaft fur Informatik (GI). All rights reserved.

PY - 2023

Y1 - 2023

N2 - Pedagogical conversational agents (PCAs) are intelligent dialog systems that can support students as chatbots or voice assistants. However, many users find interactions with PCAs less engaging. One solution to increase learners’ engagement is to embed the PCA in a virtual world, e.g., as a humanoid avatar that facilitates collaborative learning. Such a learning setting could be beneficial because virtual worlds positively affect fun and immersion. In this paper, we derive prescriptive design knowledge for PCAs in virtual worlds based on the results of nine expert interviews synthesized with findings from the literature. This design knowledge aims to enable the meaningful design of PCAs in virtual worlds. We contribute to research and practice by demonstrating how PCAs in virtual worlds can be designed to increase students' motivation to learn.

AB - Pedagogical conversational agents (PCAs) are intelligent dialog systems that can support students as chatbots or voice assistants. However, many users find interactions with PCAs less engaging. One solution to increase learners’ engagement is to embed the PCA in a virtual world, e.g., as a humanoid avatar that facilitates collaborative learning. Such a learning setting could be beneficial because virtual worlds positively affect fun and immersion. In this paper, we derive prescriptive design knowledge for PCAs in virtual worlds based on the results of nine expert interviews synthesized with findings from the literature. This design knowledge aims to enable the meaningful design of PCAs in virtual worlds. We contribute to research and practice by demonstrating how PCAs in virtual worlds can be designed to increase students' motivation to learn.

KW - Design Principle

KW - Education

KW - Pedagogical Conversational Agent

KW - Virtual World

UR - http://www.scopus.com/inward/record.url?scp=85178570161&partnerID=8YFLogxK

U2 - 10.18420/delfi2023-29

DO - 10.18420/delfi2023-29

M3 - Article in conference proceedings

AN - SCOPUS:85178570161

T3 - Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)

SP - 181

EP - 186

BT - 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023

A2 - Ropke, Rene

A2 - Schroeder, Ulrik

PB - Gesellschaft für Informatik e.V.

T2 - 21. Fachtagung Bildungstechnologien der Gesellschaft fur Informatik e.V., DELFI 2023 - 21st Conference on Educational Technologies of the German Informatics Society, DELFI 2023

Y2 - 11 September 2023 through 13 September 2023

ER -

Other publications by the same author(s)

Designing In-Store Navigation Systems in Physical Retail

Khosrawi-Rad, B., Fischer, L. S., Kaiser, C. & Robra-Bissantz, S., 2025, Transforming the Digitally Sustainable Enterprise - Proceedings of the 18th International Conference on Wirtschaftsinformatik, 2023, Vol. 3. Beverungen, D., Lehrer, C. & Trier, M. (eds.). Springer Science and Business Media Deutschland, p. 307-315 9 p. (Lecture Notes in Information Systems and Organisation; vol. 76).

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

Leading by Algorithm: Investigating User Requirements for Automated Leadership Agents

Jünke, A., Strohmann, T., Khosrawi-Rad, B. & Robra-Bissantz, S., 2025, Americas Conference on Information Systems, AMCIS 2025. The Association for Information Systems (AIS), p. 1322-1331 10 p. (Americas Conference on Information Systems, AMCIS 2025; vol. 2).

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

On the Role of Vision in Design Science Research

Khosrawi-Rad, B., Robra-Bissantz, S., Strohmann, T. & vom Brocke, J., 2025, Local Solutions for Global Challenges - 20th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2025, Proceedings. Chatterjee, S., vom Brocke, J. & Anderson, R. (eds.). Springer Science and Business Media Deutschland, p. 57-67 11 p. (Lecture Notes in Computer Science; vol. 15703 LNCS).

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

Promoting students’ motivation in language education with gamified pedagogical conversational agents

Khosrawi-Rad, B., Keller, P. F., Benner, D., Grogorick, L., Borchers, A., Janson, A., Leimeister, J. M. & Robra-Bissantz, S., 12.2025, In: Computers and Education. 238, 105374.

Research output: Journal contributions › Journal articles › Research › peer-review

The Relevance of Design Features: From Abstract Knowledge to Practical Implementation

Strohmann, T. & Khosrawi-Rad, B., 2025, Local Solutions for Global Challenges - 20th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2025, Proceedings. Chatterjee, S., vom Brocke, J. & Anderson, R. (eds.). Springer Science and Business Media Deutschland, p. 116-134 19 p. (Lecture Notes in Computer Science; vol. 15703 LNCS).

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

DOI