Cooperation, Trust and Performance: Empirical Results from Three Countries
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In: British Journal of Management, Vol. 21, No. 2, 06.2010, p. 469-483.
Research output: Journal contributions › Journal articles › Research
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TY - JOUR
T1 - Cooperation, Trust and Performance
T2 - Empirical Results from Three Countries
AU - Fink, Matthias
AU - Keßler, Alexander
PY - 2010/6
Y1 - 2010/6
N2 - Reverting to the resource-based view of strategic management and cooperation theory, we provide argumentation for the value of two critical resources to cooperating firms: cooperation experience and maxim-based trust. The results of a large-scale survey in three European countries (Austria, Slovenia and the Czech Republic) reveal an important fact: although cooperation experience contributes to business performance, the contribution of maxim-based trust to success is significantly higher. As a result, corporate success depends not only on the quantity of cooperation experience, but also - and to an even greater extent - on the quality of cooperation with regard to the form of coordinative power established within the cooperation arrangement. Given that maxim-based trust has been identified as a feasible coordination mechanism in cooperation relationships, it might therefore be freed from its frequent characterization as utopian and out of touch with reality.
AB - Reverting to the resource-based view of strategic management and cooperation theory, we provide argumentation for the value of two critical resources to cooperating firms: cooperation experience and maxim-based trust. The results of a large-scale survey in three European countries (Austria, Slovenia and the Czech Republic) reveal an important fact: although cooperation experience contributes to business performance, the contribution of maxim-based trust to success is significantly higher. As a result, corporate success depends not only on the quantity of cooperation experience, but also - and to an even greater extent - on the quality of cooperation with regard to the form of coordinative power established within the cooperation arrangement. Given that maxim-based trust has been identified as a feasible coordination mechanism in cooperation relationships, it might therefore be freed from its frequent characterization as utopian and out of touch with reality.
KW - Management studies
UR - http://www.scopus.com/inward/record.url?scp=77953971003&partnerID=8YFLogxK
U2 - 10.1111/j.1467-8551.2009.00647.x
DO - 10.1111/j.1467-8551.2009.00647.x
M3 - Journal articles
VL - 21
SP - 469
EP - 483
JO - British Journal of Management
JF - British Journal of Management
SN - 1467-8551
IS - 2
ER -