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Journal of Relationship Marketing, ‎1533-2667

Journal

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  1. Published

    Customer Orientation of Service Employees—Toward a Conceptual Framework of a Key Relationship Marketing Construct

    Hennig-Thurau, T. & Thurau, C., 01.01.2003, In: Journal of Relationship Marketing. 2, 1-2, p. 23-41 19 p.

    Research output: Journal contributions › Journal articles › Research › peer-review

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