Journal of Relationship Marketing, 1533-2667
Journal
- Published
Customer Orientation of Service Employees—Toward a Conceptual Framework of a Key Relationship Marketing Construct
Hennig-Thurau, T. & Thurau, C., 01.01.2003, In: Journal of Relationship Marketing. 2, 1-2, p. 23-41 19 p.Research output: Journal contributions › Journal articles › Research › peer-review