TY - CHAP

T1 - The Importance of Business Continuity for Making Business: The Case of Design Kitchen

AU - Järveläinen, Jonna

AU - Zimmer, Markus Philipp

AU - Niemimaa, Marko

N1 - Conference code: 43

PY - 2022

Y1 - 2022

N2 - Design Kitchen is a typical, small business about to secure a major deal with a prospective customer. The crux of this deal: Design Kitchen’s ability to work as a reliable subcontractor. Business continuity (BC) teaching cases usually describe a disruption that requires reaction. This teaching case elucidates the importance of BC for making business. It provides a rich description of Design Kitchen receiving an audit, and posits the task of creating a BC plan based on this audit’s findings. Completing this case, students will learn how to analyze and identify BC risks; how to craft a BC plan; and about the complications stirring when top management is not engaged in BC. While fictional, the case description presents a composite narrative based on empirical studies of several companies’ BC risks. Besides teaching BC, lecturers can use the case text for courses of information security management or business process modeling.

AB - Design Kitchen is a typical, small business about to secure a major deal with a prospective customer. The crux of this deal: Design Kitchen’s ability to work as a reliable subcontractor. Business continuity (BC) teaching cases usually describe a disruption that requires reaction. This teaching case elucidates the importance of BC for making business. It provides a rich description of Design Kitchen receiving an audit, and posits the task of creating a BC plan based on this audit’s findings. Completing this case, students will learn how to analyze and identify BC risks; how to craft a BC plan; and about the complications stirring when top management is not engaged in BC. While fictional, the case description presents a composite narrative based on empirical studies of several companies’ BC risks. Besides teaching BC, lecturers can use the case text for courses of information security management or business process modeling.

KW - Business informatics

KW - Business Continuity

KW - IT Security

KW - Information security

KW - teaching case

KW - Management studies

UR - https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1046&context=icis2022

UR - https://www.mendeley.com/catalogue/efcd2f62-6eac-3550-8394-126ba1f07bfd/

M3 - Article in conference proceedings

SN - 978-1-958200-04-9

BT - ICIS 2022 Proceedings

PB - AIS eLibrary

T2 - Conference - International Conference on Information Systems

Y2 - 9 December 2022 through 14 December 2022

ER -