Digital Workplace Transformation: Subtraction Logic as Deinstitutionalising the Taken-for-Granted

Publikation: Beiträge in ZeitschriftenZeitschriftenaufsätzeForschungbegutachtet

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Digital technology enables the transformation of work and workplaces. Previous digital workplace transformation (DWT) literature has shown how organisations add new digital technologies to create new workplace routines. However, such an emphasis on addition may hinder scholarship from recognising that some established workplace technologies and routines must disappear for new ones to emerge. Adopting the concept of deinstitutionalisation, we examine the rationale for and the process of how an organisation abandons workplace routines that conflict with its intended DWT. Referring to this as subtraction logic, we advance two contributions. First, we conceptualise how deinstitutionalisation of established workplace routines and technologies unfolds in DWT by outlining a process model that synthesises addition and subtraction. Second, we highlight the underlying rationales for DWT. With these insights, we shift the gaze from the dominant addition logic, which advocates for appropriating new digital technologies, to the equally important value of subtraction, i.e., removing existing workplace technologies (or inscribed institutional rules) to abandon workplace routines that conflict with the intended DWT. Hence, our study highlights the oft-ignored subtraction logic in DWT.
OriginalspracheEnglisch
Aufsatznummer101757
ZeitschriftJournal of Strategic Information Systems
Jahrgang32
Ausgabenummer1
Anzahl der Seiten20
ISSN0963-8687
DOIs
PublikationsstatusErschienen - 01.03.2023

Bibliographische Notiz

Funding Information:
We wish to thank our senior editor, Professor Jens Dibbern, and the two anonymous reviewers for their encouraging comments during the review process. We are also grateful for the comments and reactions we have received from colleagues and friends on an early version of this paper published at the European Conference on Information Systems 2020.

Publisher Copyright:
© 2023 The Author(s)

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