TY - CHAP

T1 - An Unusual Encounter with Oneself

T2 - 42nd International Conference on Information Systems - ICIS 2021 TREOs

AU - Abramova, Olga

AU - Gladkaya, Margarita

AU - Krasnova, Hanna

N1 - Conference code: 42

PY - 2021

Y1 - 2021

N2 - Helping overcome distance, the use of videoconferencing tools has surged during the pandemic. To shed light on the consequences of videoconferencing at work, this study takes a granular look at the implications of the self-view feature for meeting outcomes. Building on self-awareness research and self-regulation theory, we argue that by heightening the state of self-awareness, self-view engagement depletes participants’ mental resources and thereby can undermine online meeting outcomes. Evaluation of our theoretical model on a sample of 179 employees reveals a nuanced picture. Self-view engagement while speaking and while listening is positively associated with self-awareness, which, in turn, is negatively associated with satisfaction with meeting process, perceived productivity, and meeting enjoyment. The criticality of the communication role is put forward: looking at self while listening to other attendees has a negative direct and indirect effect on meeting outcomes; however, looking at self while speaking produces equivocal effects.

AB - Helping overcome distance, the use of videoconferencing tools has surged during the pandemic. To shed light on the consequences of videoconferencing at work, this study takes a granular look at the implications of the self-view feature for meeting outcomes. Building on self-awareness research and self-regulation theory, we argue that by heightening the state of self-awareness, self-view engagement depletes participants’ mental resources and thereby can undermine online meeting outcomes. Evaluation of our theoretical model on a sample of 179 employees reveals a nuanced picture. Self-view engagement while speaking and while listening is positively associated with self-awareness, which, in turn, is negatively associated with satisfaction with meeting process, perceived productivity, and meeting enjoyment. The criticality of the communication role is put forward: looking at self while listening to other attendees has a negative direct and indirect effect on meeting outcomes; however, looking at self while speaking produces equivocal effects.

KW - self-awareness

KW - self-regulation theory

KW - Self-view

KW - videoconferencing

KW - Zoom

KW - Informatics

KW - Business informatics

UR - http://www.scopus.com/inward/record.url?scp=85165091510&partnerID=8YFLogxK

M3 - Article in conference proceedings

AN - SCOPUS:85165091510

SN - 978-1-7336325-9-1

T3 - 42nd International Conference on Information Systems, ICIS 2021 TREOs: "Building Sustainability and Resilience with IS: A Call for Action"

BT - 42nd International Conference on Information Systems, ICIS 2021 TREOs

A2 - Valacich, Joe

PB - Association for Information Systems

Y2 - 12 December 2021 through 15 December 2021

ER -