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Service Science, ‎2164-3962

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    The Influence of After-Sales Service Determinants on Brand Loyalty Within the Premium Automotive Industry: An Empirical Comparison of Three Countries

    Hünecke, P. & Gunkel, M., 2012, in: Service Science. 4, 4, S. 365-381 17 S.

    Publikation: Beiträge in Zeitschriften › Zeitschriftenaufsätze › Forschung › begutachtet

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